How have we helped you? Let us know below.

3 + 1 =

You are an angel Carol – I thank you & really appreciate you taking the time from your busy schedule to respond.

November 15, 2016

Assisted Living Facility

Once more thank you. What you provide is a beacon in a pretty dark system! You can quote me on that.

November 25, 2016

ALTCS Customer

This company is amazing! They helped me out so much with this kind of account for my mother in law. She made to (sic) much money to get on altcs for medicaid and they made it all smooth for me! Seriously if u need help give them a call.

October 10, 2016

ALTCS / IOT Customer

You don’t know how much I appreciate you and your firm!

September 16, 2016

ALTCS Customer

Thank you again for your service. [You] really do it right and help the elderly.

September 21, 2016

IOT Customer

I enjoyed working with your [firm] yesterday. It was an educational experience. I learned a great deal.

September 29, 2016

Initial Consultation Customer

Carol: Thank you for being so organized. I really appreciate it. It makes such a difference!

August 3, 2016

ALTCS Worker Feedback

Thank you very much for your help & fast response.

August 10, 2016


I didn’t know exactly what to expect but you EXCEEDED my expectations.

August 5, 2016

Disable Adult Child information Needing Customer

All of your ideas, help & work finally paid off. Accept our gratitude for a job well done.

August 23, 2016

IOT Customer

Initially ALTCS seemed impossible, but you accomplished it!

August 10, 2016


I really appreciated your thorough & helpful clarification on ALTCS.

August 29, 2016


Thank you. Thank you. Thank you. I so appreciate you making this happen so fast.

August 31, 2016

IOT Customer

Thank you for all your help and if I come across anyone who needs [your] services, I will surely recommend your company to them.

July 12, 2016

Referral Source


I just wanted to thank you! A very straightforward answer and great references! I am very appreciative of your time and help. Today ALTCS reversed their decision, and I can pay SOC from my trust fund. I will remember you for all my future needs. A sincere thank you.

July 26, 2016

ALTCS Customer

After our meeting yesterday our family discussed how impressed they were with your presentation. We really found the information to be informative and very helpful.

June 24, 2016

Initial Consultation Customer

After spending 5 months trying to have my wife admitted to the ALTCS plan and dealing with alot (sic) of mis-information I was at the end of my rope dealing with the system. Having found Carol and George was a god send. In just 2 months time they had the case wrapped up. Carol was very informative along the way and also helped me with my lack of patience. I would highly recommend their services and not to steal a quote but: “Don’t go it alone.” Many Thanks.

June 29, 2016

ALTCS Customer

Carol I just wanted to personally thank you so much for your wonderful communication and working together! I told [family member] it is very nice to have such willingness and openness from you to best meet [customer’s] needs.

March 30, 2016

ALTCS Program Contractor Case Manager

Hallelujah! We are all on the same page!!!! My meeting with [case manager] was awesome, she walked in with facts and figures that we talked about yesterday. She said she had been in contact with you before the meeting. She is so grateful to you for all the work you’ve done, she showed me the paperwork that the state gives her and it’s a very limited information on the facts and figures of mom’s case. I now see why nothing ever made any sense. She told me she wished everybody was just like you and would work the same way you do.

Carol , again thank you for everything you do for me and have done for me.

March 30, 2016

ALTCS Customer

FREE ALTCS Assessment

Take our FREE ALTCS Assessment to find out if you or a loved one is potentially eligible for ALTCS now!

Income-Only Trust Purchase

Loved one over the ALTCS Income Limit? Purchase our Premium Income-Only Trust package today!

Thank You so very much Carol! Thank you for being so kind and patient.

February 24, 2016

ALTCS Customer

I think I finally get it. And I must say, Carol, you are amazing. I am so glad I picked Montgomery and Associates and didn’t choose for proximity to home. I know I have more work to do but I take comfort in knowing, “the force is with me.”

February 12, 2016

ALTCS Customer

I thank you very very much for your help. I feel so much more informed.

February 1, 2016

Income-Only Trust Customer

We were very happy with your service and want to make sure [our friends] get all of the correct information to make their insurance decision.

February 1, 2016

Medicare Insurance Customer

I will be recommending you to anyone who needs your kind of business. It has been easy to work with you.

December 28, 2015

ALTCS Customer

Thank you very much! It was good to see you again, I appreciate your efficiency and friendly manner.

October 27, 2015

ALTCS Customer

I know from now on who I’m going to call for ALTCS work.

Helping a Social Worker at a Skilled Nursing Facility with an Income-Only Trust, setting up Income-Only Trust account at BofA for a customer; banker completely impressed by our knowledge.

September 15, 2015

Social Worker at Skilled Nursing Facility

Thank you for the greatness of your character & goodness. I could not have done any of this without you.

August 24, 2015

Many thanks. I will definitely speak kindly of you.

August 3, 2015

I love you Carol. My daughter says I worry too much. Carol & God will take care of it.

May 18, 2015

Thank you for coming to our team meeting and presenting, answering our questions and providing us with so much more valuable information to serve our clients. I’m so grateful for you and for Montgomery & Associates, Inc. It’s wonderful to be able to refer clients to an ethical company that has integrity like ours.

April 24, 2015

Thanks again for all your help. It’s a pleasure working with you & it’s a huge load off of my mind to get these documents done.

April 20, 2015

Thanks so much for all your help and I really appreciate your hard work in putting all these documents together!!!

April 15, 2015

… thank you for all the help thru this crazy process.

April 15, 2015

I am so excited to have you guys as a great resource for my clients. I believe trust is made of two things, character and competence. Spending time with you and George clearly conveyed you two have both.

April 11, 2015

Thank you so much for all your hard work. It has been a pleasure working with you.

April 10, 2015

Thank you so much for your rapid turnaround of my request, despite your busy schedule. I am most appreciative because getting your confirmation and additional information led to a very productive session this morning with the UHC-Community Case Manager. Working with you is truly a pleasure…….you are a professional in every sense of the word. I will be pleased to refer others whom can benefit from your expertise.

April 8, 2015

Mom passed away and I just wanted to say thank you for all the help.

Previous client’s note with a Chocolate Covered Strawberry Delivery

February 23, 2015

Thank you for all your help. As it turned out, we didn’t need to apply [for ALTCS] after all, but I’m sure that if anyone could have helped us qualify, it would be you. Thank you again for all your patience and guidance.

February 4, 2015

You’re fast. Thanks!

6:56 am: Received payment for Basic Income-Only Trust Package
11:00 am: Package completed and sent back

February 3, 2015

It is so easy to work with you!

ALTCS worker feedback

January 14, 2015

The consultation was amazing and wonderful and I am so very thankful that you helped me understand the process better. I feel much better about completing this process with the new information.

George completed an ALTCS consultation today with the daughter of a woman whose ALTCS application was submitted by the nursing home. ALTCS contacted the daughter to do the appointment and the daughter hadn’t heard from ALTCS since. She contacted us to verify if the application would be successful. However, her mother was over the resource limit, she needed to complete more research to determine if there were more assets, and she more information on ALTCS’ estate recovery process. After the consultation she understood that ALTCS would likely deny the application because she didn’t know all of the pieces needed to assure approval.

January 12, 2015

Carol — thanks so much for everything! We couldn’t have done it without you. Words fail me — but I’ll be happy to write you a recommendation. We’re elated & very relieved: saved from financial disaster & emotional distress. We opened a nice bottle of wine w/ dinner & raised a glass to you and George.

November 17, 2014

Carol has been so patient with us and so calm. She has helped calm us down so many times. I am delirious with joy.

November 14, 2014

Thank you so much for helping me with [customer name]. She got approved for June. [She] is now moved and doing well. I really appreciated all of your help. The information you provided got the ball moving that day!

October 31, 2014

You have saved my life. I’m sure I would have stressed so much I would have had a heart attack. You [Carol] always give me hope.

October 20, 2014

The information that you provided me was invaluable. I appreciate that you put a lot of time and thoughtful work using your broad experience to develop the presentation. In three hours you covered all of my questions and clarified our situation. It is ironic that [we] were such “babes in the woods” about our situation. This despite hours of retirement seminars, and “planning”. I was for the first half of my career a stay at home Mom. I got my Master’s Degree and worked part-time until my kids were out of middle school. I was always a good candidate for the non-profits since I did not “need” benefits. [My husband’s] benefits were enough for the whole family. I worked with a lot of women who were making the same choices. I suspect that you are going to have a lot of work in the coming years that will involve boomer women in my situation. The analysis of our situation is heart breaking. I am now looking at how to formulate a new plan of action. THANK YOU SO MUCH.

October 11, 2014

I don’t know what I would have done without you for the past 5 years!!

September 29, 2014

Thanks for talking me down off the ledge. I do have faith.

September 12, 2014

Thank you SO much! You have been a life saver for me.

September 9, 2014

Thanks so much for all your help. We would be lost without you!

September 5, 2014

Thank you so much for your help, your expertise, your clarity, your attention to detail, your patience, and your time! We would never have been able to do this without you.

Helping a customer with an initial consultation and an Income-Only Trust signing and set up.

September 2, 2014

You are an angel.

George walked a women through the Mercy Care Plan website over the phone to help her find a provider that would be in network.

August 19, 2014

You. Are. Awesome.

Carol helped a current customer keep track of the ins and outs of her loved ones Income-Only Trust account.

August 19, 2014

You are a blessing.

August 1, 2014

You are professional and efficient. A rare gem in today’s society. You actually follow up when you say you will. I appreciate you so much and am glad to pay you.

August 1, 2014

I do not know where to begin expressing my appreciation and accolades for the help, time and advocacy that you demonstrated over the last few months regarding my Arizona Long Term Care Service application. My biggest regret is that I didn’t hire you sooner! You are not only an expert with ALTCS byzantine and confusing rules and regulations, but your professionalism and compassion that you have shown me while working together will forever be appreciated. In summary, my best advice to an prospective client(s) who are unsure about doing the ALTCS process themselves, or retain your services is indisputable – YOU MUST HIRE CAROL!! Thank you so much for your hard work, intellect, advocacy and compassion that you showed me while working together.

August 4, 2014

Carol, Thank you again for all of your service during the planning for our mother’s health care as she now approaches the age of 95. Your persistence and attention to detail proved vital in our application to the Veteran’s Administration for benefits. Although I knew that securing these benefits was no guarantee, I feel that your organization was instrumental in making the difference in the successful final outcome. My wife and myself would in no way have been able to do the application process on our own. These benefits will allow the nursing home to give our mother additional care in the future, even when her personal funds run out. As an additional note, I have always admired your prompt responses to any questions that we had for you. Unfortunately, many businesses have a “lag time” problem in these current times; I have never experienced this from your organization and I thank you for it.

July 25, 2014

Hi Carol, Thank you so much for all your help and providing me with all the information needed to make an informed decision regarding my grandmother’s ALTCS benefits. You all have been priceless!!!

July 13, 2014

Carol, George, & Tiffany, At this point, after 2 years hard work and more of trying to find the best, I think we have reached a point that we have been trying to accomplish. It is a good time to tell you that I appreciate all that you have done for me. I couldn’t have done it without your help. Thanks again and may the Good Lord bless you. Thinking of you as I often do, and always good thoughts!

July 25, 2014

Just wanted to thank you very much for your excellent help yesterday! This stuff [Legal Documents, AHCCCS MCS, ALTCS] is like Chinese to me and I feel relieved with that you helped bring to us! What a pleasure to meet you and your artistic, musical family! Glad to know about ALTCS Planning!

July 4, 2014

I am so glad I have you guys to help me navigate this. You guys are awesome! These benefits [VA Benefits] were a wonderful surprise. If I would have tried to complete this process, it never would have happened.

July 3, 2014

Don’t know what I would do without your guidance. Your service through ALTCS Planning is invaluable.

June 27, 2014

That was the best email I have received in a long while, I can’t tell you how ecstatic I was knowing this customer chose you. If there is anyone who I know can get this case done, it is you. So glad to be working with you.

ALTCS Eligibility Supervisor after receiving an email from Carol.

June 26, 2014

Thanks Carol. I appreciate all the service you provide. For me, you are a life saver!

ALTCS renewal/bill-pay service customer

June 19, 2014

Oh my goodness, your help was an answer to prayer.

June 18, 2014

Thank you so much for your patience and help. You are wonderful!

New-to-Medicare Insurance customer

June 16, 2014

It has been awhile since we worked with you; but I am so glad you called. It reminds me of the amazing service we received from Montgomery & Associates. I thank you so much for all the hard work and I will not hesitate to encourage others to use your service.

June 11, 2014

Thank you for your call, I am reminded of how valuable your work was for me and how I don’t think I could have gotten through the process without you. I will definitely give out your name and number if I know of someone who could use your services.

June 11, 2014

Thank you! You guys are wonderful!

Community resource who called on us to do a last-minute deed to remove a house from a trust to help a customer qualify for ALTCS. We were called on Thursday and were able to prepare and record the deed and faxed it to ALTCS before the end of the day Friday.

June 2, 2014

I consulted with a law firm last week and they charged me $280 for a 20 minute consult and we were quoted over $10k to do my mother’s case. I met with you guys [Montgomery & Associates] for 2.5 hours and was charged only $300 and your fee quote was 50% less. There’s no comparison – your consult is superior to theirs. I received so much more information. When can we get started?

May 13, 2014

Good job! You were a lifesaver for me and my husband. Thanks again.

May 12, 2014

I appreciate all that you and George have done for us and thank you for making something rather difficult a bit easier. You are a very skilled at what you do and we were lucky to have found you.

May 6, 2014

Every year I get panicked when we go through this renewal process. I’m afraid that ALTCS is going to find some reason to stop the benefits to my wife who needs care at home. But every year I thank God for you [Montgomery & Associates] every time. I tried three times with no success to get my wife qualified. Thank God I found you because you got her on the program right away.

Customer who continues to hire us each year to process the ALTCS renewal

May 2, 2014

Thanks for being so amazing!

February 25, 2014

You exceeded my expectations. Thank you so much!

Initial Consultation Customer

February 10, 2014

As always, thank you for everything. I have referred you guys to a friend of my husbands for their parents so hopefully they will give you a call.

February 6, 2014

I would still be trying to figure things out if not for Carol Montgomery!

February 4, 2014

You are such a pleasure to work with.

February 3, 2014

I really appreciate all you did for us and offered to do. I will definitely refer to you.

January 15, 2014

So awesome to meet you! You are great at what you do!

January 15, 2014

As always, I appreciate your help tremendously!

January 8, 2014

Thanks and enjoy the holidays! Your service has truly been a blessing to me this Fall!

December 24, 2013

I always enjoy talking with you. You make me feel like I am your only customer. I know I’m not but you make me feel that way.

December 11, 2013

Thank you very much. As always you are wonderful, Thank you.

December 5, 2013

Just want to take a minute and thank you for your time today. You have got us pointed in the right direction and I really appreciate that.

November 26, 2013

Thanks for making the long trip up to Anthem yesterday – your session was so informative and helpful.

November 23, 2013

Thanks. You’re great!

November 23, 2013

You are AWESOME!

November 23, 2013

George, Wow! You are so much better than the other firm we went to a few years ago. You were so thorough, patient & helpful. They just rushed us through & didn’t even give us enough information to make any decisions.

Initial Consultation Customer who was told they needed an Income-Only Trust to qualify so they bought one. Unfortunately the person they bought it from did not know ALTCS policy so the trust wasn’t the only part needed to qualify for ALTCS because they have too many assets.

November 14, 2013

This was the most informative time we’ve spent on dealing with our mother. I sincerely appreciated how objective you were. I am so impressed!

Initial Consult Customer

October 1, 2013

I enjoy working with your firm [ALTCS Planning.net] helping me with my personal problems and I want to continue to work with you to get my wife qualified for ALTCS.

September 25, 2013

We’re calling you today for help with Medicaid in another state.

[We referred him to NAELA.org.]

September 25, 2013

We really just appreciated all the work that your firm did helping our family through the ALTCS process for our mother.

September 25, 2013

I wanted to call and ask you to speak to our group again. You are a really great speaker and we always receive lots of very positive feedback about you and your topics. People say that you are an excellent presenter and you are so interesting and fun to listen to. We are so impressed with you.

September 18, 2013

I wanted to personally thank you for all you have done for my wife and I. I received some really bad advice from an ALTCS worker and was so glad when someone from my Alzheimer’s support group recommended you. You were diligent and persistent with ALTCS and made sure the job got done. Had I not had you and I had to go through this alone I would have given up! You are definitely part of our discussion in our group and I will recommend you to others in the group.

September 16, 2013

Thank you again for all your help. You have been a real pleasure to deal with.

September 4, 2013

ALTCS Eligibility Worker

It was a pleasure working with you. You were thorough and diligent. We will definitely recommend you and your service to others.

September 3, 2013

You’re so awesome.

August 15, 2013

It was nice meeting you. Thanks for the education. You are both excellent at what you do…informative and comforting.

July 26, 2013

I am so appreciative of everything you’ve done for me and my family. You helped us through so much. Thank you, you are so kind.

July 11, 2013

I am not sure what I would have done without you. Time is slim so your fees were well worth it to me.

July 11, 2013

Thank you for all your help and patience.

July 10, 2013

Maybe I should just buy you [Carol] a plane ticket so you can fly up there and do their job for them!

Carol consulting with a family who is moving a loved one from AZ to a different state.

June 25, 2013

We’re hanging onto you. We couldn’t have done it without you!

May 31, 2013

Thank you for all your hard work.

May 21, 2013

Thank you for your prompt response addressing my questions. You clearly run a professional ship and have the breadth of knowledge and experience that will be helpful in guiding us, so I will contact you again to schedule a consultation once I have gathered the necessary information.

May 18, 2013

We all thank you for your expertise and all your help!!

May 18, 2013

Dear Carol: I just wanted to send a note thanking you and your firm for all the help and advice you gave me on a very difficult ALTCS application. I have finally receive word that the application will be approved. If it had not been for the information you gave me re: time shares and your suggestion to contact the head of AHCCCS, I would not have been able to get our resident on the program. You have always been very helpful and just want to let you know I appreciate it. Thank you again.

Social Service Director at Rehab Center

April 19, 2013

Sad to lose Tiffany, but so proud of her and know that you and George are too. She’s done such an excellent and wonderful job. She will be greatly missed!

April 15, 2013

Hi George. I just wanted to call to thank you for all the work you did for my wife and I. I feel blessed.

April 11, 2013

Thanks for keeping me on track.

April 4, 2013

Thanks again for all of your support; it is priceless.

April 4, 2013

I have a very good friend … that needs a honest and reliable source for an ALTCS application. She has received multiple names from different sources in the field. I told her that you are the ONLY one I would trust or recommend for this.

April 4, 2013

Here’s to many happy successful years ahead of you!! It was wonderful to work with you and even more special to get to know you a little better!! We will miss you… Many blessings to you…

April 2, 2013

Good luck Tiffany

April 2, 2013

I am so glad that I was referred to you[r firm]. I couldn’t have done this income-only trust thing on my own. All I can say is, WOW!

March 13, 2013

I used another planning firm and they flat-out lied to ALTCS to try to qualify me. They failed to disclose all of my assets and the sale of my house because it was in another state, so I canceled their service.” “I decided to call you [Carol] back because you’ve always been so helpful. You clearly answered my questions today and I feel so much better about my situation. Thank you.

February 18, 2013

You are so detailed. I want you to know that I have no problem writing this check to your firm today. I visited with another planning firm and all I can say is that there is no comparison, I mean none, from what they did compared to what you have done for me already. Like I said, no problem paying you your fee.

February 15, 2013

I am very pleased to recommend the services of ALTCSPlanning.net. I used their services to help me with the long term nursing home care and finances for both my father and mother for over eleven years. The … group were always very kind and helpful to me to communicate to and work with ALTCS, and handle the unexpected difficulties that arose due to my parents’ health and financial issues. [Their] counsel on financial matters was always right on and acceptable to ALTCS. You could not be in any better hands having [them] help you with your loved one’s challenges, finances, long term care planning and interfacing with the ALTCS/AHCCCS system.

February 7, 2013

I’m so glad that I was referred to you and I don’t know what I would do without you. I’m an educated person and this still is just so overwhelming.

January 30, 2013

Thank goodness I have you doing this [ALTCS] for me. I can’t even keep my mail straight. I don’t know how you do this.

January 30, 2013

From the bottom of my heart, not my head, my heart, I am so thankful that I found you.

January 30, 2013

I recently went to law firm that does ALTCS planning. The [initial] consultations don’t even compare. Yours, by far, was more thorough and helped give me a better idea of everything that needed to be considered. May I give your cards to Barrow’s? They should be referring folks to you.

January 29, 2013

I believe in what you do and mostly I appreciate the integrity in the delivery of your services.

Referral Source Feedback

January 28, 2013

Hi Carol, Just wanted to let you know that my dad passed away on January 5th. … but just wanting to let you know and thank you once again for all you help in getting the VA benefit for him. It was truly important in maintaining his quality of life these last few years. STILL trying to get ahold of VA to advise them of his passing………….not surprised at all by that! Hope the New Year is starting well for you and thank you again for you expert service to our family.

January 22, 2013


January 15, 2013

Thank you for all you did for my mom.

January 8, 2013

Younique Ad

I just love you guys! You are all so sweet. Thanks for always being there for me.

December 20, 2012

You truly are the best!

December 17, 2012

Carol – Thank you for all your information. I wish I had known about you when I was trying to get my dad on ALTCS. It was a very overwhelming process. Again thank you for your cooperation.

November 21, 2012

George – I met with an attorney a few months ago and their firm was not near as thorough as yours. The law firm discouraged me from applying for ALTCS and said that my wife would have to pay over $3000 for her care at home. The attorney didn’t tell me about the spousal allowance or the personal needs allowance.

November 7, 2012

The consultation I scheduled with you [ALTCS Planning.net & George] was so full of valuable information and I am so glad that I met with you. It was well worth it and now I have a much better understanding of the program and its requirements.

Initial Consultation Customer

October 30, 2012

I am so glad that my dad hired you to help him through the ALTCS process. There is no way he could have done this on his own.

October 5, 2012

We are so grateful for all your assistance.

October 5, 2012

Thank you soooo much.

Customer crying on phone knowing that the application was approved

September 20, 2012

Tiffany was so helpful and she has a great telephone demeanor. I am so glad that I was referred to your company. I’m going to pass along your information to all of our staff so they know about your company’s services.

September 14, 2012

I just wanted you to know that I appreciate Tiffany so much. She is so kind and helpful.

September 13, 2012

You [Tiffany] are such a blessing. I know that whenever I have any concerns, I can call Tiffany and she will know what the answer is and if I need her to she will do the work to help me. I just prayed and thanked God for blessing me with you.

July 2, 2012

I appreciate you [Carol] so much. I have dealt with ALTCS for a long time and I have a pretty good handle on it but when I have weird or unusual questions about ALTCS my go-to person is you. And every time you have provided an answer it was 100% right. Most recently you helped me get payment for our nursing home by referring me to an IRS publication that explains which medical expenses were deductible on taxes. This allowed our patient’s family to re-file her tax returns and get back all the federal taxes that had been withheld. Thank you SOOOOO much!

Nursing Facility Social Services Director

June 27, 2012

Hi Carol, Thank you for all you, George and Tiffany have done to help us through this process. If we find ourselves in need of your help, don’t worry, we’ll call. 🙂

June 22, 2012

Thanks for helping our family (my aunt and uncle) for the past few years and for everything you’ve done for us and for them, especially with us all being out of town. You helped us tremendously!!

June 20, 2012

Thank you so much, Carol and George. My dad was duly impressed. I appreciate you both so much. I already bragged about you on my Facebook page and posted the link to your website!

June 19, 2012

Hi Carol, Great news! VA finally deposited the retro amount into my dad’s account! That brings them completely current…..and the monthly continues into that account as well. Thank you so much for shepherding this process…..we quite literally would still be working on the forms with out your help! Hope you have a great summer and get to take some well deserved vacation! Thanks again!

May 29, 2012

When I saw you speak at the fiduciary conference I was like “thank goodness.” I so enjoy speaking to you [Carol]. You are knowledgeable and helpful.

May 23, 2012

Thank goodness we hired you when we did; otherwise I don’t know what I would have done. There is no way I could have brought him home and cared for him while trying to work a full-time job.

May 15, 2012

We can’t thank you enough for your time and information.

April 12, 2012

I don’t know one estate lawyer who could have done a better job than you presented. Your knowledge is way over what I expected!”

Speaking engagement Feedback Topic: Estate Planning Considerations for the Elderly by Carol Aragon-Montgomery

March 24, 2012

Very informative.

Speaking engagement Feedback Topic: Estate Planning Considerations for the Elderly by Carol Aragon-Montgomery

March 24, 2012

Great speaker.

Speaking engagement Feedback Topic: Estate Planning Considerations for the Elderly by Carol Aragon-Montgomery

March 24, 2012

Excellent presentation of info covered.

Speaking engagement Feedback Topic: Estate Planning Considerations for the Elderly by Carol Aragon-Montgomery

March 24, 2012

You were great!

Speaking engagement Feedback Topic: Estate Planning Considerations for the Elderly by Carol Aragon-Montgomery

March 24, 2012

Thank you for the care and concern as you walked with me through the past few years (6+ yr). You have made the journey easier.

March 19, 2012

I am so pleased with your company. You came highly recommended by five of our friends and the three facilities we’ve visited all know who you are. That says a lot about your company.

March 15, 2012

First thank you so much for all the hard work you did to get [mom] approved. I absolutely could not have done it.

March 12, 2012

Thanks for all you’re doing. I’m so glad you’re taking care of this for me.

March 7, 2012

Thank you very much for all you have done. I enjoyed very much working with your firm for the past 7 years. Your firm made the process of getting funding to pay for care for mom and dad easy and as painless as possible.

March 2, 2012

We attended your presentation last week and were very impressed with you. Your presentation was lively and you made ALTCS very interesting. We could also tell how passionate you are. We want to retain you to help us with a client.

February 29, 2012

You are my mom’s angel. Thank you from the bottom of my heart!

February 23, 2012

I am so thankful to be your customer for the past 10 years. I don’t know what I would have done without your help!

February 23, 2012

Thank you for the info and the great customer service. This has been a rough road for me. I received your survivor’s information packet today and appreciate that information as well. Thank you also for the beautiful condolences letter. I will get that to my mom. With sincere thanks and gratitude.

February 22, 2012

Thanks so much to all of you. You have been a God send through out this whole ordeal with Mom. As long as she is around I plan on keeping you too.

January 30, 2012

You. Are. Awesome. Carol – Thank you very much for helping me out when I needed help. You helped out more than you know. Your work requires a firm, fair, knowledgeable and compassionate person. You are all of that and so much more.

January 6, 2012

I just want to thank you and let you know that I appreciate everything you are doing for me and my wife.

December 29, 2011

I can’t tell you how much I appreciate what you are doing for me. I cannot imagine doing this ALTCS paperwork without your help. Thank you!

December 29, 2011

We appreciate all the work and dedication that [your firm] put in helping my grandmother.

December 27, 2011

I can’t tell you how thankful I am for your hard work.

December 15, 2011

Our deepest and sincere thanks to you [George] and Carol for all of your work, input and patience with us during this process. Both of you are wonderful people and I consider myself extremely lucky to have found and benefited from your services and knowledge. We have many friends in Arizona and will, without hesitation, recommend your services should their needs warrant it.” “As we all know, life is quite unpredictable. Sometimes, we go through the motions of getting things done, organizing, planning and reaching goals. However, due to events beyond our control things don’t always happen as we thought they would. Through the process of the ALTCS program, we got to know you. You were wonderful, informative, and patien[t] with us. Your guidance opened up a whole new world of rules and regulations that we were unaware of. At all times, we felt comfortable and confident knowing that your knowledge and expertise would take us to achieve what we wanted. We want to thank you for all what you did for us. The time, effort and dedication that you put into this case. Again, Thank you very much.

December 30, 2011

Thank you for all your work. For everything I did on this end, I can’t imagine what it would have been [like] to deal with the state without you.

November 30, 2011

Your help has been invaluable- thank you many times over.

November 22, 2011

It has been my pleasure to have been a client of ALTCS Planning.net formerly known as Montgomery & Associates for over two years. Initially, my greatest need was support and guidance in obtaining the best available care plan for my husband who has Parkinsons and Dementia. It had become apparent that he needed more help than I could provide. I found ALTCS Planning.net to be very knowledgeable, professional and reliable in their response to my many questions. They were always very prompt , right on target and just a phone call or e-mail away. 152. Many times they have interceded for me when I was overwhelmed and anxious. ALTCS Planning.net also provided a service which I found to be invaluable in finding a suitable care center for my husband. I recommend without reservation, this company because through them I was positioned to face the challenges which lie ahead more confidently.

November 4, 2011

My sisters and I are college-educated people and we are so overwhelmed by the [ALTCS] process. We don’t know how you do it. We just know we couldn’t have done it without you. A thousand thanks Carol.

October 28, 2011

Wow! What a difference once I retained you! I knew it would make all the difference in the world!

October 27, 2011

Thanks for all your help in getting Mom qualified for ALTCS. It would have been an extremely long process without your help.

October 26, 2011

I so appreciate you Carol. You are so wonderful to work with.

October 24, 2011

Bless you Carol.

October 5, 2011

As I renew again for the 4th year, I want to take this opportunity to say thank you so much for the service you have provided for my father and I. Four years ago I was faced with the decision to move my father to an assisted living facility. The decision was a very difficult one because I knew he could not live alone and the expense of assisted living was astronomical. I searched the web looking for programs and assistance and by the grace of God found your company. You were very helpful in guiding me through the process to get my father on the ALTCS program step by step and answered every one of my questions, even the silly ones. Your knowledge of the ALTCS program along with your desire to help others is a blessing.

October 21, 2011

You have done a good deed for me today. I am so thankful that I called you.

October 17, 2011

That’s wonderful news!!!! Thank you so much for all your help in getting my mother re-enrolled. My family is extremely appreciative of your firm’s excellent services.

October 5, 2011

Thanks again Carol for all you do.

September 29, 2011

You have been wonderful.

September 29, 2011

Thank you. I know you are helping me and I appreciate you.

September 29, 2011

Pleasure working with you. I enjoyed working with you.

September 20, 2011

ALTCS Eligibility Worker

I don’t know what I would have done without your help! You have been such a great support to me. My mom got approved on Friday because of your help.

September 19, 2011

Hi Carol – Thanks for paying such good attention to detail for us on what is needed by the ALTCS folks to get Mom qualified.

September 12, 2011

I will be referring more people to your firm. So happy you are still here helping people.

September 6, 2011

When I took the application packet you (Carol) helped me prepare to the Veteran’s Administration they were so impressed with how complete and thorough it was. Thanks so much. I felt so good hearing that from them.

August 30, 2011

I will be forever indebted to Montgomery & Associates for all the expert guidance and help you provided our family over the past few years. The ALTCS & VA procedures would have been so overwhelming for me without your knowledge & commitment [sic] to help during this difficult time for us. I will definitely recommend your company to all my friends going thru similar situations. You guys are awesome!

August 29, 2011

Just a note to let you (Tiffany) know how much I appreciate your kindness. You’re an amazing young lady. Thank you. Many Blessings.

August 18, 2011

It is such a pleasure to talk with you (Tiffany), you are so bright and have such a welcoming voice when I call. So often you call people and they are not very helpful, you (Tiffany) are not one of those people. Thanks again for walking me through these things I don’t understand.

August 12, 2011

I cannot imagine us doing this on our own we would have been totally freaked out! Thank you again for your expertise.

August 10, 2011

I am so glad to be working with someone who knows what they are doing.

August 9, 2011

Thanks for your due diligence on this project. We are happy to have retained you to help us.

July 20, 2011

Thank You for providing ALL requested info. and for assisting client so quickly! I was so relieved to hear they chose your firm for completion (of an income-only trust).

July 7, 2011

ALTCS Eligibility Worker

I have a feeling I’ve got the right people ‘You’ in my corner & I may have to call on you in the future & discuss my mom’s overall health, wealth & future… So as I wander through this balance beam of failing health & no real money’s, I’m so glad I found your firm.

July 6, 2011

Thanks so much for the good news! We so appreciate all the hard work you have put forth on my parents’ behalf.

June 27, 2011

You all are such a blessing. There is no way I could lose you. Kudos to you.

June 27, 2011

Your website was very easy to use and had lots of information, so I decided to call you. (In response to our Income-Only Trust Process) “Is that really it? This is so freaking amazing. I didn’t expect it to be that easy.

June 22, 2011

I would just like to thank you for maintaining the resource on your website for Veterans – it’s essential that information regarding veterans is easily and broadly accessible.

June 15, 2011

Thanks for your continued help to unravel the complexities of this process.

June 14, 2011

George, I’ve really enjoyed my experience with your company. You have a very professional team. My conversations with Carol and Tiffany and the consult with you was first rate and very professional. Thank you so much.

June 10, 2011

Carol, Thank you soooooo much for your help in getting this issue resolved. I can’t thank you enough for your help in this matter.

June 6, 2011

Thanks for all you do.

June 1, 2011

Thanks Carol. What would I do without you guys?

May 17, 2011

My brother and I are so grateful for your work.

May 16, 2011

What a lady! You “read” my thoughts. You are very special! Thank you.

May 4, 2011

I called your firm because a friend said they used your company’s services and it was the best money they ever spent.

April 19, 2011

Gosh…a huge thank you. I love working with you. George is a lucky man…and you are so kind…believe me it helps.

April 13, 2011

Thank you for being so proactive with this case. You are always wonderful to work with.

April 7, 2011

ALTCS Eligibility Worker

I wanted to let you know that I am so appreciative of your company for helping me with my mom (we got her mom on ALTCS) and me (we helped her qualify for acute AHCCCS and Medicare Cost-Sharing). I always refer people to your company. Thank you!

March 23, 2011

11:46 am: Client – I know you can’t give tax advice but I need your help.
11:55 am: ALTCSPlanning.net – responded to questions by citing IRS rules and attaching needed forms & instructions and links
11:59 am: Client – You are awesome!!

March 22, 2011

It is always nice to work with your office. All of you are so organized and easy to work with.

February 24, 2011

ALTCS Eligibility Worker

You [Carol] were the first person I’ve called who sounded like you actually knew what you were talking about. I’ve called VA multiple times and I’ve gotten different answers every time. I can now stop pulling my hair out.

February 14, 2011

Tiffany, thank you so much for your help. I will review the links you sent and see what I can find. One of my colleagues spoke highly of how Montgomery & Assoc. assisted her with finding the resources needed for her mother’s care. I will definitely keep you in mind if I am successful in convincing my mom into moving my dad and herself here to Arizona.

February 3, 2011

You [Tiffany] were very helpful and easy to talk to. You are a really nice lady.

January 26, 2011

I believe in miracles. You [George] coming out to consult with me today was a miracle. I have confidence in you and I know you’ll get ALTCS approved for me.

January 26, 2011

I love talking with you [Carol]. You are always so calm, patient, and kind. That’s why I knew we were meant to work with you!

January 25, 2011

I can’t seem to find the correct VA web site that deals with people in her situation. I work for the VA & can’t find anyone that knows what I am talking about! We know all about benefits for the veteran, but nothing about WWII surviving spouse’s benefits.” We provided the info he sought within minutes. He responded with a hearty, “THANK YOU!”

January 3, 2011

Veterans Administration (VA) Employee

Just wanted to send you a short note to thank you for all your help and friendship over the past year. It’s been a pleasure to work with you and get to know you a little. Wanted to let you know that Bridgeway approved 40 hours for my mom!! Yeah!! This was truly a blessing!!Thanks again for all your support and kindness!!

December 28, 2010

I appreciate that you went out of our way to help me and make sure things were in order. I want to thank you because I would have been lost and couldn’t have done ALTCS and VA application processes without you.

December 17, 2010

Thank you for your help and patience in answering my questions for VA benefits and ALTCS processes. I really appreciate your time on the phone this morning and your understanding of how hard this is for families.

December 14, 2010

I have been calling around looking for answers to ALTCS and VA questions for two hours and have had no success. After calling and speaking to George, I was able to get an answer in 5 minutes. I am sincerely appreciative for his quick responses to my questions.

December 2, 2010

City Worker

I regret not retaining your firm to help me with the [ALTCS] process. I hired another firm because they charged less & ended up taking them to court. I appreciate the consult I had with George and am so thankful that you have followed up with me. I will recommend your firm to everyone I know in this situation.

November 23, 2010

Carol, you and George have been absolutely super. Should you wish any prospective clients to contact us for our assessment of your services, please do so in the knowledge that we will supply a glowing recommendation.

November 16, 2010

Thank you both very much for your follow-up email and information. Wishing you and your extended families a bountiful and healthy Thanksgiving Holiday.

November 10, 2010

May God Bless you with good health, happiness, love, and peace. Thank you for all the help I received.

November 9, 2010

I wanted to take a moment and tell you how appreciative my family is for your services, you are always responsive to my questions and ‘on the ball.’ Having you guys around is worth every penny. Thanks Again.

October 18, 2010

On behalf of the ASU Commission on the Status of Women, I would like to thank you for presenting yesterday at the CSW/SC 2010 Professional Development Conference. A number of people expressed to me how much they enjoyed your workshop session – and how useful they found all of the information. It was, by all accounts, fantastic!

October 7, 2010

Thank you for all the help you have done for my mother’s paperwork, I don’t know what we would have done without you. Your patience was wonderful.

September 21, 2010

I respect your knowledge and integrity in the work you do for others, you caring and compassion shines through you.

September 13, 2010

I wanted to thank you all for the total professional service received on behalf of my mom, it would have been difficult and probably impossible for her to have received the care she got without your help. Just a note to say thank you for getting my mom qualified for ALTCS.

September 2, 2010

Your thoughtfulness meant more than words can say. Thank you. Could not have done it on my own.

August 20, 2010

Can’t even begin to tell you how much all of your help over the last 5 years have meant to us. Don’t know what we would have done without you! I sooooo appreciate all your answers to my dumb questions and giving me a shoulder to vent on.

August 19, 2010


August 13, 2010

We appreciate the hard work and detail you put into this process and we are grateful to you. It’s been a long process but my mother is happy and safe and we appreciate you for helping make that possible.

August 12, 2010

We have been very pleased with your services. Thank you very much, Carol!

August 2, 2010

I want to thank you (Tiffany, Technical Assistant) for your quick reply and help with my QMB application. I have completed it and it is waiting for the mail lady to pick it up. All to do now is wait patiently for a reply. In the meantime, I want to thank you again and wish you to enjoy your day.

July 20, 2010

Thank you, For all you have done, and for keeping me in the loop.

July 14, 2010

Thank you very much, Carol. It has been a pleasure working with you and your staff. I will recommend your group if given the opportunity.

July 12, 2010


July 10, 2010

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Mailing Address:
PO Box 458 Mesa, AZ 85211

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